Seasonal Guest Experience Specialist — Tickets & Gifts

Atlanta Botanical Garden; Gainesville (GA); On-site; USD 17,000 - 24,000; Part time

Job summary

Atlanta Botanical Garden in Gainesville, GA is seeking a part-time Guest Experience Associate for Gainesville Glows, our winter display event. You will assist with ticketing, admission, will-call, gift shop sales and merchandise carts, delivering friendly, guest-facing service.

Ideal candidates have retail or customer service experience, strong interpersonal skills, and the ability to work flexible shifts including weekends and holidays.

Qualifications

• Experience in customer-facing roles and strong service skills.
• Flexibility to work weekends, evenings and holidays.
• Experience with POS systems is preferred.

Responsibilities

• Greet arriving guests.
• Maintain orderly lines and assist with ticketing.
• Scan tickets and assist with will-call tickets.
• Process admission POS transactions and other duties.
• Promote and sell annual garden memberships.
• Assist guests with Gift Shop purchases and merchandise carts.
• Answer guest questions.

Skills

Customer service

Retail experience

Multi-tasking

Organizational skills

Basic math

Tools

POS systems

Job description

Atlanta Botanical Garden in Gainesville, GA is seeking a part-time Guest Experience Associate for Gainesville Glows, our winter display event. You will assist with ticketing, admission, will-call, gift shop sales and merchandise carts, delivering friendly, guest-facing service.

Ideal candidates have retail or customer service experience, strong interpersonal skills, and the ability to work flexible shifts including weekends and holidays.