Seasonal Guest Experience Lead - Elevate Service

Hbcu Connect, Llc; California (MO); On-site; USD 70,202,000 - 80,893,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Employee discount

Fitness & yoga classes

Mentorship programs

Job summary

lululemon is seeking a Guest Experience Lead to ensure a quality in-store experience and to drive the team toward daily sales targets. The role involves leading from the floor, delivering technical product education, and acting as Supervisor on Duty to keep the store running smoothly.

You will participate in hiring and training, provide feedback, and foster an inclusive, high-energy team environment. Previous retail leadership and strong communication are essential.

Qualifications

• 1 year of retail or customer experience.
• Experience in leading, mentoring, or delegating.
• Education: High school diploma or equivalent.

Responsibilities

• Lead the guest experience on the floor to deliver quality service.
• Provide technical product education and assist teammates when needed.
• Act as Supervisor on Duty to manage store operations.
• Participate in hiring, onboarding, and training activities.
• Coach and recognize team members to drive performance.

Skills

Guest experience

Leadership

Communication

Education

High school diploma

Job description

lululemon is seeking a Guest Experience Lead to ensure a quality in-store experience and to drive the team toward daily sales targets. The role involves leading from the floor, delivering technical product education, and acting as Supervisor on Duty to keep the store running smoothly.

You will participate in hiring and training, provide feedback, and foster an inclusive, high-energy team environment. Previous retail leadership and strong communication are essential.