Seasonal Guest Experience Associate, Children's Museum

Kidspace Children's Museum; Pasadena (CA); Presencial; USD 20.664.000 - 27.552.000; A tiempo parcial

Descripción de la vacante

Kidspace Children's Museum is hiring a Part-Time Seasonal Guest Service Associate to deliver outstanding guest service across ticketing, memberships, and reservations. You will engage guests, assist with the admission process, and help maintain a welcoming, organized environment at the outdoor museum.

The role requires strong communication skills, a friendly demeanor, and the ability to work weekends and occasional evenings.

Formación

• At least 1 year of customer service experience preferred.

Responsabilidades

• Greet and assist guests with ticketing, memberships, and reservations.
• Handle inquiries via phone, email, and in person with a courteous, solution-minded approach.
• Guide guests through admission, events, and site navigation while maintaining professionalism.
• Manage lost and found items and assist with basic site operations.
• Communicate FAQ needs and feedback to improve guest experience.
• Perform any other duties as assigned.

Conocimientos

Customer service

Phone etiquette

Communication

Bilingual (Spanish or Mandarin)

Teamwork

Problem solving

Attendance/Punctuality

Adaptability

Attention to detail

Outdoor站/standing/walking

Herramientas

Microsoft Office

Email/Internet

Windows

Descripción del empleo

Kidspace Children's Museum is hiring a Part-Time Seasonal Guest Service Associate to deliver outstanding guest service across ticketing, memberships, and reservations. You will engage guests, assist with the admission process, and help maintain a welcoming, organized environment at the outdoor museum.

The role requires strong communication skills, a friendly demeanor, and the ability to work weekends and occasional evenings.