Seasonal Museum Guest Experience Associate

DISCOVERY WORLD LTD; Milwaukee (WI); On-site; USD 15,153 - 20,664; Part time

Job summary

Discovery World Ltd. is seeking a Seasonal Guest Services Representative I for our Milwaukee headquarters. This part-time role supports daily museum operations, assists guests, and helps deliver informal STEM education experiences.

Ideal candidates are outgoing, passionate about the museum's mission, and eager to contribute to a welcoming, educational environment for visitors of all ages during a defined seasonal schedule.

Qualifications

• High school diploma required or equivalent.
• 2–3 years of customer service experience in a museum or hospitality setting preferred.
• Experience using inquiry-based approaches to learning.
• Experience giving tours or presentations in an educational setting.

Responsibilities

• Provide exceptional guest service and engage guests with enthusiasm.
• Lead conversations about exhibit content and offer informal science education.
• Operate, maintain, and troubleshoot exhibits; keep spaces clean and safe.

Skills

Customer service

Communication

Hospitality experience

Education

High School Diploma or equivalent

Job description

Discovery World Ltd. is seeking a Seasonal Guest Services Representative I for our Milwaukee headquarters. This part-time role supports daily museum operations, assists guests, and helps deliver informal STEM education experiences.

Ideal candidates are outgoing, passionate about the museum's mission, and eager to contribute to a welcoming, educational environment for visitors of all ages during a defined seasonal schedule.