Seasonal Guest Experience Ambassador Lead

Visit Philadelphia; Philadelphia (Philadelphia County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park tickets for friends

Park discounts on food and merchandise

Scholarship opportunities

Job summary

Sesame Place in Philadelphia is seeking enthusiastic Ambassadors to help deliver joyful guest experiences. You will lead a team, supervise and train Ambassadors in areas like Parking Lot, Ticketing, Turnstiles, and Check-In.

Applicants should be at least 18, have a valid license, CPR/AED certification or ability to obtain it, and strong communication skills. Flexibility for peak/off-peak hours and holidays is required.

Qualifications

• Leadership experience preferred with ability to coach others.
• Strong communication and public speaking skills.
• Cash handling and customer service experience.
• CPR/AED certification or ability to obtain.

Responsibilities

• Lead and inspire a team to deliver exceptional guest experiences.
• Supervise, train, and counsel Ambassadors in guest arrival areas.
• Monitor cash handling procedures and report status to Supervisors.
• Ensure safety, accessibility, and cleanliness in assigned zones.
• Maintain labor schedules and assist with opening/closing procedures.
• Develop team through coaching and feedback.

Skills

Leadership

Public speaking

Interpersonal skills

Problem solving

Team training

Cash handling

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Sesame Place in Philadelphia is seeking enthusiastic Ambassadors to help deliver joyful guest experiences. You will lead a team, supervise and train Ambassadors in areas like Parking Lot, Ticketing, Turnstiles, and Check-In.

Applicants should be at least 18, have a valid license, CPR/AED certification or ability to obtain it, and strong communication skills. Flexibility for peak/off-peak hours and holidays is required.