Ambassador Team Lead — Guest Experience

SeaWorld Parks & Entertainment; Langhorne (Bucks County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free park admission

Discounts on park admission for family

Food and merchandise discounts

Scholarship opportunities

Job summary

SeaWorld Parks & Entertainment's Sesame Place in Bucks County is hiring Ambassadors to deliver memorable guest experiences. You will help lead and support a team, model high service standards, and create a welcoming atmosphere from guest arrival onward.

The role requires strong communication, adaptability, and the ability to supervise, train, and coach teammates in busy outdoor settings. Availability during peak season and weekends is essential; 18+ and CPR/AED training are preferred.

Qualifications

• Strong communication, public speaking and interpersonal skills are required.
• Leadership or supervisory experience is highly desirable.
• Ability to train, coach and supervise Ambassadors.
• Comfort with cash handling and multiple selling systems.
• CPR/AED training/certification is preferred.
• At least 18 years old and valid state driver’s license.

Responsibilities

• Lead and supervise Ambassadors to deliver outstanding guest experiences.
• Train, counsel and develop team members in Guest Arrival areas.
• Oversee opening/closing procedures and daily scheduling.
• Maintain safety, cleanliness and adherence to policies.

Skills

Communication skills

Public speaking

Problem solving

Interpersonal skills

Leadership experience

MS Office proficiency

Education

Bachelor's degree

Job description

SeaWorld Parks & Entertainment's Sesame Place in Bucks County is hiring Ambassadors to deliver memorable guest experiences. You will help lead and support a team, model high service standards, and create a welcoming atmosphere from guest arrival onward.

The role requires strong communication, adaptability, and the ability to supervise, train, and coach teammates in busy outdoor settings. Availability during peak season and weekends is essential; 18+ and CPR/AED training are preferred.