Seasonal Gift Guide Sales Specialist

Macy's; Downey (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Customer-focused Ambassador to drive sales by connecting with customers, sharing vendor knowledge, and upselling complementary items. You will cultivate repeat clientele and represent designated brands within the store, collaborating with leadership and vendor teams.

Full-time schedule typically 30+ hours per week with flexibility for weekends and holidays. The role emphasizes delivering expert service, executing merchandising initiatives, and contributing to a welcoming,

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Strong communication and interpersonal skills.
• Comfortable using point-of-sale systems and store devices.

Responsibilities

• Provide an exceptional customer experience by prioritizing the customer.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, stylists, and store leadership.
• Keep the sales floor neat and properly signed for sales and markdowns.
• Develop best practices to drive sales, turn, and gross margin above average.
• Build brand-specific clientele to support local marketing.
• Plan and lead vendor-sponsored events to meet sales goals.
• Be proficient with Macy's point of sale systems to wrap up sales warmly.

Skills

Customer service

Upselling

Communication

Teamwork

Time management

Job description

Macy's is seeking a Customer-focused Ambassador to drive sales by connecting with customers, sharing vendor knowledge, and upselling complementary items. You will cultivate repeat clientele and represent designated brands within the store, collaborating with leadership and vendor teams.

Full-time schedule typically 30+ hours per week with flexibility for weekends and holidays. The role emphasizes delivering expert service, executing merchandising initiatives, and contributing to a welcoming,