Holiday Gift Guide Sales Specialist

Macy's; San Diego (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring an Ambassador who drives sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele, act as the expert for assigned vendors/brands, and communicate needs to leadership and vendor teams.

This role emphasizes merchandising initiatives and strong customer service across the sales floor. Full-time hours vary; benefits include health coverage, 401(k) match, paid time off, and holidays.

Qualifications

• Minimum 1 year selling or retail experience.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work independently and as part of a team; must have excellent time management skills.
• Flexible availability, including days, evenings, weekends and holidays.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer facing vendor sponsored events with vendor community partnerships to meet sales goals.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Job description

Macy's is hiring an Ambassador who drives sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele, act as the expert for assigned vendors/brands, and communicate needs to leadership and vendor teams.

This role emphasizes merchandising initiatives and strong customer service across the sales floor. Full-time hours vary; benefits include health coverage, 401(k) match, paid time off, and holidays.