Seasonal Gift Guide Sales Pro & Brand Liaison

Macy's; Kennewick (WA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell while representing the designated brand area.

You will cultivate repeat clientele, partner with personal stylists and store leadership, and support merchandising initiatives across the vendor area.

This full-time role includes competitive pay, benefits, and opportunities for career development within Macy's.

Qualifications

• Must have strong customer service and relationship-building skills.
• Ability to upsell and provide product knowledge to customers.
• Proficient with point-of-sale systems and handheld devices, and able to work in a fast-paced retail environment.

Responsibilities

• Provide an exceptional customer experience and prioritize customers' needs.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, stylists, and store leadership.
• Keep sales floor organized, with clear signage for sales and markdowns.
• Help execute merchandising initiatives and vendor/events to drive sales.
• Build brand-specific clientele and participate in local marketing efforts.
• Be proficient with Macy's POS and company devices to complete transactions.
• Foster an inclusive environment and positive connections with colleagues and customers.

Skills

Relationship building

Customer service

Communication

Time management

Team player

Tech proficient

Flexibility

Tools

POS systems

Mobile devices

RF equipment

Job description

Macy's is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell while representing the designated brand area.

You will cultivate repeat clientele, partner with personal stylists and store leadership, and support merchandising initiatives across the vendor area.

This full-time role includes competitive pay, benefits, and opportunities for career development within Macy's.