Seasonal Front Office Lead: Guest Experience

Bridgeton Holdings Group; Montauk (NY); On-site; USD 66,300 - 67,000; Full time

Job summary

Bridgeton Holdings Group seeks a Front Office Manager for the Marram Montauk property in Montauk, NY. This seasonal role oversees front desk operations, trains staff, and upholds brand standards to maximize guest satisfaction.

You will manage schedules, respond to guest requests, ensure safety compliance, and deliver exceptional service in a hospitality-focused environment, coordinating with other departments as needed. Strong leadership and communication are essential for success in this role.

Qualifications

• High school diploma or GED.
• A minimum of 1 year experience as a front desk manager or similar.

Responsibilities

• Supervise and delegate front desk staff and coach team.
• Ensure safety policies and OSHA regulations are followed.
• Respond promptly to guest requests and complaints.
• Create schedules and manage staff coverage.

Skills

Supervisory Skills

Staff Training

Guest Service

Scheduling

Education

High School Diploma or GED

Job description

Bridgeton Holdings Group seeks a Front Office Manager for the Marram Montauk property in Montauk, NY. This seasonal role oversees front desk operations, trains staff, and upholds brand standards to maximize guest satisfaction.

You will manage schedules, respond to guest requests, ensure safety compliance, and deliver exceptional service in a hospitality-focused environment, coordinating with other departments as needed. Strong leadership and communication are essential for success in this role.