Luxury Sales & Events Manager

Marram Montauk; Newtown (NY); On-site; USD 66,000 - 80,000; Full time

Job summary

Marram Montauk is seeking a highly organized, hospitality-driven professional to oversee sales coordination, post-contract group servicing, and on-property experience programming. You will support the sales process through CRM administration and contract documentation while leading execution of contracted group business and managing daily guest activations.

The ideal candidate is detail-oriented, proactive, polished in communication, and thrives in a fast-paced seasonal luxury environment.

Qualifications

• 3-5 years experience in hospitality, event servicing, sales coordination, or experiential programming.
• Proficiency in Microsoft Office Suite (Word, Excel)
• Ability to quickly learn CRM and PMS systems (Event Temple and StayNTouch experience preferred)
• Strong organizational and project management skills
• Excellent written and verbal communication
• Experience managing vendors and external partners
• Passion for lifestyle, wellness, and boutique hospitality

Responsibilities

• Monitor sales inbox and voicemail daily, ensuring timely and professional responses.
• Vet inquiries and route appropriately to corporate Sales Managers.
• Create and manage estimates and contracts within Event Temple CRM.
• Maintain accurate CRM records and audit weekly for completeness.
• Input and manage group rooming lists in StayNTouch PMS.
• Support deposit tracking and maintain monthly deposit schedule.
• Process and record deposits in accordance with financial protocols.
• Schedule, confirm, and conduct property tours and site visits.

Skills

Hospitality sales

Event coordination

CRM management

Vendor management

Communication

Tools

Microsoft Office

Event Temple

StayNTouch

Job description

Marram Montauk is seeking a highly organized, hospitality-driven professional to oversee sales coordination, post-contract group servicing, and on-property experience programming. You will support the sales process through CRM administration and contract documentation while leading execution of contracted group business and managing daily guest activations.

The ideal candidate is detail-oriented, proactive, polished in communication, and thrives in a fast-paced seasonal luxury environment.