Seasonal Front End Specialist: Wine & Customer Experience

Total Wine & More; United States; On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Parental leave

Pet insurance

Job summary

Total Wine & More is seeking a Front End Team Member to provide fast, friendly service at the register, handle transactions, and answer questions. Depending on store needs, you may also serve as a sales associate or merchandiser/stock associate, reporting to the store management team.

You will greet customers, build relationships, and inform them about products and promotions. Training in wine, spirits, and beer will deepen product knowledge, while knowledge of ads and loyalty programs is kept

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Team player

POS systems

Retail experience

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Total Wine & More is seeking a Front End Team Member to provide fast, friendly service at the register, handle transactions, and answer questions. Depending on store needs, you may also serve as a sales associate or merchandiser/stock associate, reporting to the store management team.

You will greet customers, build relationships, and inform them about products and promotions. Training in wine, spirits, and beer will deepen product knowledge, while knowledge of ads and loyalty programs is kept