Seasonal Front End Associate – Wine & Customer Experience

Total Wine & More; Vinings (GA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Job summary

Total Wine & More is seeking a friendly Front End Team Member to provide fast, helpful service at the Vinings store. You’ll process transactions, assist customers with questions, and promote the loyalty program while maintaining a safe, organized store environment.

Ideal candidates have 1–3 years in retail, familiarity with POS systems, and a flexible schedule including evenings and weekends. Training on wine, beer, and spirits is provided to build product knowledge and ensure excellent service.

Qualifications

• 1–3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.

Skills

POS systems

Inventory management

Customer service

Retail experience

Education

High school diploma

Tools

Point-of-sale (POS) systems

Inventory software

Job description

Total Wine & More is seeking a friendly Front End Team Member to provide fast, helpful service at the Vinings store. You’ll process transactions, assist customers with questions, and promote the loyalty program while maintaining a safe, organized store environment.

Ideal candidates have 1–3 years in retail, familiarity with POS systems, and a flexible schedule including evenings and weekends. Training on wine, beer, and spirits is provided to build product knowledge and ensure excellent service.