Seasonal Front Desk & Guest Services Associate

Mammoth Mountain; Mammoth Lakes (CA); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Season pass access

Healthcare

401(k) with company match

Discounts on ski lessons

Friends and family discounts

PTO for benefit eligible employees

Job summary

Mammoth Mountain is seeking an enthusiastic guest services associate in Mammoth Lakes, CA. You will greet guests, register rooms, dispatch staff, and manage reservations while delivering friendly, attentive service.

The role requires basic computer skills and a year of guest relations experience. Expect duties including answering questions on hotel amenities and processing payments, with a focus on guest satisfaction.

Qualifications

• High school graduate with general business office training or equivalent experience.
• Basic computer skills; minimum one year experience in public or guest relations service.
• Ability to present information clearly in one-on-one and small group settings.
• Ability to follow written and oral instructions and apply common sense.

Responsibilities

• Greets, registers, and assigns rooms to guests; dispatches lodge staff as needed.
• Makes, changes, and cancels reservations; serves as lodge telephone operator.
• Answers inquiries about hotel services and surrounding Mammoth California services; computes bills and checks guests out.

Skills

Guest relations

Communication

Problem solving

Education

High school diploma

Job description

Mammoth Mountain is seeking an enthusiastic guest services associate in Mammoth Lakes, CA. You will greet guests, register rooms, dispatch staff, and manage reservations while delivering friendly, attentive service.

The role requires basic computer skills and a year of guest relations experience. Expect duties including answering questions on hotel amenities and processing payments, with a focus on guest satisfaction.