Seasonal Front Desk & Guest Concierge — Vail

Vail, CO; Vail (CO); Hybrid; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Colorado sick leave

Parking available

Holiday pay

Retirement benefits with company match

Zusammenfassung

Manor Vail Lodge in Vail, CO, is seeking a seasonal guest services associate to warmly welcome guests and manage front-desk operations. Role may be full time or part time, with shared housing possible, starting mid-November 2026 for the ski season.

Responsibilities include check-ins, answering questions, processing charges, and coordinating with housekeeping and reservations to ensure a smooth guest experience. Prior experience and strong communication are a plus.

Qualifikationen

• High school diploma or GED required.
• 1–3 months related experience or training preferred.

Aufgaben

• Greets, registers, and checks in guests.
• Issues room keys and assists guests with directions and amenities.
• Answers inquiries about lodge services and local attractions.
• Inputs work orders from guests to Housekeeping/Engineering via HotSOS.
• Rings up and charges items from the lobby market.
• Works across software systems to ensure a seamless guest experience.
• Calculates folios, collects payment, and makes change.
• Posts charges to guest folios and maintains accurate records.
• Completes shift checklist and coordinates with Reservations/Housekeeping.

Kenntnisse

Customer service

Cash handling

Multitasking

Communication skills

Ausbildung

High school diploma or GED

Tools

Springer Miller System

Jobbeschreibung

Manor Vail Lodge in Vail, CO, is seeking a seasonal guest services associate to warmly welcome guests and manage front-desk operations. Role may be full time or part time, with shared housing possible, starting mid-November 2026 for the ski season.

Responsibilities include check-ins, answering questions, processing charges, and coordinating with housekeeping and reservations to ensure a smooth guest experience. Prior experience and strong communication are a plus.