Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Town of New Holstein (WI); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Wisconsin. In this in-person role, you will manage client check-in, schedule appointments, and support daily operations while collaborating with tax professionals.

This position can lead to opportunities in tax preparation or office leadership based on performance. Evening and weekend availability during tax season is required.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficiency with Microsoft Office, Teams, and scheduling systems.
• Willingness to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organization

Microsoft Office

Microsoft Teams

Scheduling systems

Evenings/weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Wisconsin. In this in-person role, you will manage client check-in, schedule appointments, and support daily operations while collaborating with tax professionals.

This position can lead to opportunities in tax preparation or office leadership based on performance. Evening and weekend availability during tax season is required.