Seasonal Front Desk & Client Services Concierge

H&R Block, Inc.

Wilmington (NC)

Sur place

USD 19 000 - 25 000

Temps partiel

Il y a 3 jours

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Résumé du poste

H&R Block, Inc. in Wilmington, NC welcomes a Seasonal Client Service Professional / Receptionist to greet clients, handle schedules, and support everyday office operations in person during tax season.

You will coordinate with tax professionals, assist with intake, and help maintain a polished client experience. This entry role offers growth into tax prep or leadership with training and team support.

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills.
Ability to multitask and manage priorities.
Organizational skills with attention to detail and follow-through.
Comfort using Microsoft Office, Teams, and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsabilités

Greet clients and create a welcoming first impression.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality, discretion, and care.