Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Phoenix (AZ); In loco; USD 19.000 - 29.000; Tempo pieno

Descrizione del lavoro

H&R Block, Inc. in Phoenix, AZ is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations.

You will greet clients, answer calls, schedule appointments, manage check-in, and help match clients with the right tax professional. This in-person role offers training and a potential path into tax preparation or office leadership. The role requires professionalism and client-focused service.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and digital tools (Office, scheduling).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document handling.
• Maintain office organization and assist with daily operations.
• Collaborate with team to ensure a smooth client experience.

Conoscenze

Customer service

Interpersonal skills

Multitasking

Attention to detail

Office software

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Scheduling systems

Teams

Descrizione del lavoro

H&R Block, Inc. in Phoenix, AZ is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations.

You will greet clients, answer calls, schedule appointments, manage check-in, and help match clients with the right tax professional. This in-person role offers training and a potential path into tax preparation or office leadership. The role requires professionalism and client-focused service.