In-Person Client Concierge — Tax Season Receptionist

H&R Block, Inc.; Allen (TX); Presencial; USD 21.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Frisco, TX seeks a Seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and coordinate scheduling. You will work with tax professionals to match client needs and support daily office operations in person during tax season.

The role emphasizes confidentiality, organization, and teamwork, offering an entry path into tax preparation or office leadership within a customer-focused environment.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (Microsoft Office, scheduling systems, Teams).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Customer service

Interpersonal skills

Multitasking

Office software

Scheduling

Educación

High School diploma or GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block, Inc. in Frisco, TX seeks a Seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and coordinate scheduling. You will work with tax professionals to match client needs and support daily office operations in person during tax season.

The role emphasizes confidentiality, organization, and teamwork, offering an entry path into tax preparation or office leadership within a customer-focused environment.