In-Person Client Concierge | Tax Season Receptionist

H&R Block, Inc.; McKinney (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Frisco, TX. You will greet clients, answer calls, and schedule appointments while supporting daily office operations alongside tax professionals.

The role requires professionalism, confidentiality, and teamwork to ensure a smooth client experience. This in-person position offers evenings and weekends availability during tax season and is ideal for someone looking to gain

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems) and welcoming clients in person.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication

Multitasking

Office software

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Frisco, TX. You will greet clients, answer calls, and schedule appointments while supporting daily office operations alongside tax professionals.

The role requires professionalism, confidentiality, and teamwork to ensure a smooth client experience. This in-person position offers evenings and weekends availability during tax season and is ideal for someone looking to gain