Seasonal Front Desk & Client Concierge (Tax Season)

H&R Block, Inc.; Windsor (CO); On-site; USD 21,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) Plan

Employee Assistance Program

Life insurance

Job summary

H&R Block, Inc. in Windsor, CO is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals. This in-person role offers training and opportunities to grow into tax preparation or leadership.

You will answer calls, coordinate with staff, maintain a welcoming office, handle confidential documents, and contribute to a smooth client experience during tax season.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service experience

Interpersonal skills

Multitasking

Organizational skills

Computer literacies

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Windsor, CO is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals. This in-person role offers training and opportunities to grow into tax preparation or leadership.

You will answer calls, coordinate with staff, maintain a welcoming office, handle confidential documents, and contribute to a smooth client experience during tax season.