Seasonal Front Desk Associate Pet Welcome Specialist

Pet Paradise; Columbia (SC); Sur place; USD 15 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Advancement opportunities

Dog Training Scholarship

Grooming Academy scholarship

Pet Day Camp access

DailyPay

Résumé du poste

Pet Paradise in Columbia, SC is seeking a Seasonal Front Desk Associate to warmly welcome guests and manage check-ins/outs for our resort pets. The role includes pet handling, phone and email duties, and coordinating suites while ensuring exceptional guest service.

The position offers advancement through leadership and grooming/dog training scholarships, plus benefits like paid time off for both part-time and full-time staff, and access to DailyPay and insurance options.

Qualifications

• One to two years in a customer service role.
• Ability to provide exceptional customer service with urgency.
• Cheerful, friendly, and a positive team-oriented attitude.
• Strong written and verbal communication; attention to detail.
• Enjoys problem solving to provide premier guest experiences.
• Physical labor including pet handling and standing for long periods.

Responsabilités

• Welcome pet parents and pets at check-in/out with a friendly demeanor.
• Process check-ins and check-outs accurately.
• Walk dogs for drop-off/pickup and coordinate suite placement.
• Answer phone calls, respond to voicemails and emails promptly.
• Handle cashier and point-of-sale operations.
• Maintain cleanliness of entrance lobby and restrooms.
• Support cat room and assist veterinary liaison as needed.
• Assist with harnessing pets during check-in/out and prepare suites.

Connaissances

Customer service

Communication

Team player

Positive attitude

Problem solving

Description du poste

Pet Paradise in Columbia, SC is seeking a Seasonal Front Desk Associate to warmly welcome guests and manage check-ins/outs for our resort pets. The role includes pet handling, phone and email duties, and coordinating suites while ensuring exceptional guest service.

The position offers advancement through leadership and grooming/dog training scholarships, plus benefits like paid time off for both part-time and full-time staff, and access to DailyPay and insurance options.