Seasonal Pet Resort Front Desk Associate

Pet Paradise; Georgetown (TX); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Advancement opportunities

Dog Training Academy scholarship

Grooming Academy scholarship

Complimentary Pet Day Camp

30 days of complimentary pet boarding

DailyPay access

Discounted veterinary care & grooming

Pet adoption assistance

Fitness reimbursement

Paid Time Off

401(k) with company match

Health, dental & vision insurance (FT)

Employee Assistance Program

Job summary

Pet Paradise Georgetown is seeking a Season al Front Desk Associate to welcome pet parents and their pets, manage check-ins/outs, and coordinate pet housing. The role includes greeting guests, handling phone calls and emails, and supporting daily resort operations with a focus on safety and customer delight.

The position offers on-site work with opportunities for advancement through our Unleashed Leadership Academy and other training programs across locations.

Qualifications

• One to two years in a customer service role (Customer Service, Call Center, Receptionist)
• Cheerful, friendly, and a positive team-oriented attitude
• Strong written and verbal communication skills, and attention to detail

Responsibilities

• Welcome pet parents and their pets as they enter the resort
• Manage check-ins and check-outs
• Walk dogs for drop-off/pickup and coordinate suite placement
• Answer calls, check voicemails and emails promptly
• Handle cashier and point of sale operations
• Maintain entrance lobby and restrooms cleanliness
• Support cat room operations and resort routines
• Coordinate with veterinary service team on appointment status

Skills

Customer service

Communication

Positive attitude

Physical stamina

Pet handling

Flexible schedule

Job description

Pet Paradise Georgetown is seeking a Season al Front Desk Associate to welcome pet parents and their pets, manage check-ins/outs, and coordinate pet housing. The role includes greeting guests, handling phone calls and emails, and supporting daily resort operations with a focus on safety and customer delight.

The position offers on-site work with opportunities for advancement through our Unleashed Leadership Academy and other training programs across locations.