Seasonal Front Desk Associate - Luxury Hotel

The Betsy Hotel; Miami Beach, Northern (FL, KY); Hybrid; USD 28,000 - 60,000; Full time

Job summary

The Betsy Hotel in Miami Beach, FL is seeking a Front Desk Agent for a seasonal, full-time role. You will welcome guests, manage check-ins/check-outs, and assist with reservations while delivering upscale service in a luxury boutique setting.

Ideal candidates have high-end hotel experience, strong English communication, and a proactive, guest-centric approach. Spanish language skills are a plus in this vibrant South Beach property.

Qualifications

• High school graduate or equivalent required.
• Experience in a similar position in a high-volume, high-end hotel is strongly preferred.
• Must be able to speak, read, write and understand English; Spanish desirable.

Responsibilities

• Check guests in and communicate hotel services upon arrival.
• Accommodate special requests and assist with check-ins/outs.
• Process registrations, block rooms, and manage guest needs.
• Maintain front desk cleanliness and safety procedures.
• Coordinate with housekeeping and engineering on room status.
• Assist guests with reservations and upsell hotel services.

Skills

Customer service

Multitasking

Sales

English proficiency

Spanish (desirable)

Education

High school graduate

Hospitality management degree desirable

Job description

The Betsy Hotel in Miami Beach, FL is seeking a Front Desk Agent for a seasonal, full-time role. You will welcome guests, manage check-ins/check-outs, and assist with reservations while delivering upscale service in a luxury boutique setting.

Ideal candidates have high-end hotel experience, strong English communication, and a proactive, guest-centric approach. Spanish language skills are a plus in this vibrant South Beach property.