Seasonal Front Desk Agent — Free Lift Access

Alterra Mountain Company; Stratton (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee pass

Discounts at Alterra resorts

401(k) plan

Paid time off

Job summary

Alterra Mountain Company seeks a Front Desk Agent for Stratton’s Black Bear Lodge and the Stratton Welcome Center to ensure a warm, welcoming guest experience. You will greet guests, check them in and out, and provide information to enhance their stay.

Ideal candidates are customer service oriented, computer literate, proactive problem solvers, and able to multitask. Seasonal, with full-time and part-time opportunities, salary $20.00/hour.

Qualifications

• Experience in guest services or hospitality preferred.
• Strong computer skills and familiarity with reservation systems.
• Excellent communication and multitasking abilities.
• Able to work evenings, weekends and holidays.

Responsibilities

• Check guests in and out of Stratton lodging.
• Answer phone calls and provide information about the resort.
• Prepare welcome packets for arrivals when necessary.
• Sell select products to guests and assist with rates and information.
• Handle miscellaneous administrative duties as assigned.

Skills

Customer service

Computer literacy

Communication

Multitasking

Education

Tools

PBX system

Reservation software

Job description

Alterra Mountain Company seeks a Front Desk Agent for Stratton’s Black Bear Lodge and the Stratton Welcome Center to ensure a warm, welcoming guest experience. You will greet guests, check them in and out, and provide information to enhance their stay.

Ideal candidates are customer service oriented, computer literate, proactive problem solvers, and able to multitask. Seasonal, with full-time and part-time opportunities, salary $20.00/hour.