Seasonal Event IT Support Technician

Legends Global; Commerce City (CO); On-site; USD 25,000 - 35,000; Part time

Job summary

Legends Global is seeking a part-time seasonal technician to provide level 1 & 2 POS support at Ball Arena/DSGP. The role involves hardware replacements, diagnostics, and ensuring systems are operational during events.

Fluency in English and the ability to lift up to 50 lbs are required. Associate degree minimum, familiarity with Active Directory, and experience with POS systems such as MyVenue, SpotOn, Appetize, and Tapin2 are preferred.

Qualifications

• This role requires a minimum of an Associate degree.
• Experience with Active Directory is preferred.
• POS experience: MyVenue, SpotOn, Appetize POS, Tapin2 is a plus.
• Knowledge of CAT5/6 cabling and LAN configurations.
• Strong analytical, organizational, and communication skills.

Responsibilities

• Provide level 1 & 2 support for POS problems and escalate when needed.
• Initiate improvements to areas of responsibility.
• Conduct stadium walk-throughs to ensure systems are operational for events.
• Replace defective hardware before, during, and after events.
• Diagnose software, firmware, and hardware issues.
• Maintain knowledge of the organization and adhere to standards.

Skills

Customer service

Communication

Problem solving

Safety awareness

Education

Associate degree

Tools

Active Directory

MyVenue POS

SpotOn POS

Appetize POS

Tapin2

LAN cable crimping (CAT5/6)

Job description

Legends Global is seeking a part-time seasonal technician to provide level 1 & 2 POS support at Ball Arena/DSGP. The role involves hardware replacements, diagnostics, and ensuring systems are operational during events.

Fluency in English and the ability to lift up to 50 lbs are required. Associate degree minimum, familiarity with Active Directory, and experience with POS systems such as MyVenue, SpotOn, Appetize, and Tapin2 are preferred.