IT Assistant

Legends Global; Denver (CO); On-site; USD 25,000 - 35,000; Part time

Job summary

Legends Global is seeking an enthusiastic part-time, seasonal technician to provide level 1 & 2 support for POS systems at Ball Arena/DSGP. You will troubleshoot hardware, firmware, and software, walk the venue during events, and replace defective components as needed.

The role requires English fluency and physical ability to lift 50 lbs. The ideal candidate holds an Associate degree, has Active Directory and POS experience (MyVenue, SpotOn, Appetize, Tapin2), cabling knowledge, and strong

Qualifications

• Associate degree is required.
• Experience with Active Directory.
• Experience with POS systems including MyVenue, SpotOn, Appetize POS and Tapin2.
• Knowledge of CAT5/6 cabling for LAN.
• Strong analytical and problem-solving skills; ability to communicate effectively and work with diverse stakeholders.
• Must have good verbal and written communication and physical stamina for standing and walking.
• Ability to lift at least 50 lbs. and work outdoors as required.

Responsibilities

• Provide level 1 & 2 support to all POS problems and escalate when necessary.
• Initiate and implement improvements to areas of responsibility.
• Conduct stadium walk-through to ensure all systems are operational prior to and during events.
• Replacement of defective hardware before, during and after events.
• Diagnoses of software, firmware & hardware errors and breakage.
• Maintain knowledge of the organization and adhere to all standards and practices.

Skills

Analytical thinking

Problem-solving

Strong communication

Teamwork

Fluent English

Education

Associate degree

Tools

POS: MyVenue

POS: SpotOn

POS: Appetize

POS: Tapin2

Active Directory

LAN cable crimping

Microsoft Office

Job description

Position open till 04/01/2026 or filled. $21.63 an hour part time seasonal

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and escalated when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices

Qualifications

• The ideal candidate will have a minimum of an Associate degree
• Experience with Active Directory
• Preferred have Experience with POS, including MyVenue, SpotOn, Appetize POS, and Tapin2
• Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Possess effective communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances and work at outside concessions stands in all weather if at DSGP. Kneeling, crouching, crawling, bending, lifting, reaching.

Must be able to communicate fluently in English.

• Ability to lift at least 50 lbs.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

This is an event-based position and is primarily evenings and weekends and holidays at Ball Arena or DSGP.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.