Seasonal Dock & Tours Guest Experience Coordinator

Allen Marine Tours; Sitka (AK); On-site; USD 22,041 - 26,174; Part time

Job summary

A leading tour company in Sitka, AK is seeking a Dock Representative for the seasonal position. The role involves working closely with cruise line staff and ensuring tours operate smoothly while representing company standards. Responsibilities include assisting passengers, maintaining records, and liaising with vendors. Candidates should be friendly, reliable, and detail-oriented with a valid US driver’s license and First Aid/CPR certification. This position requires the ability to work flexibly in various weather conditions during the tour season.

Qualifications

• Must present a professional and friendly attitude while working in a sometimes fast-paced environment.
• Ability to generate cooperative relationships with co-workers and representatives from other companies.
• Must pass a security background check and drug test.

Responsibilities

• Act as company liaison to shore excursion staff and assist with sales and logistics.
• Direct and assist passenger movement between cruise ship and tour embarkation.
• Maintain reports of passenger counts and daily sales.

Skills

Professional and friendly attitude

Ability to handle time-sensitive tasks

Problem-solving skills

Ability to direct large crowds

Education

Valid US driver’s license

First Aid/CPR Certification

Job description

A leading tour company in Sitka, AK is seeking a Dock Representative for the seasonal position. The role involves working closely with cruise line staff and ensuring tours operate smoothly while representing company standards. Responsibilities include assisting passengers, maintaining records, and liaising with vendors. Candidates should be friendly, reliable, and detail-oriented with a valid US driver’s license and First Aid/CPR certification. This position requires the ability to work flexibly in various weather conditions during the tour season.