Alaska Cruise Shore Excursion Coordinator

Allen Marine Tours; Ketchikan (AK); On-site; USD 22,041 - 26,174; Part time

Job summary

A local tour company in Ketchikan is seeking a Dock Representative to ensure smooth operations between cruise ships and tours. You will assist with passenger movements, answer inquiries, and manage ticketing. Ideal candidates should have strong communication skills, a clean driving record, and valid First Aid/CPR certification. The role requires working in various weather conditions and handling physically demanding tasks. Flexibility is essential as shifts may vary during the busy tourist season.

Qualifications

• Must maintain a clean, well-groomed appearance and be reliable.
• Comfortable speaking to unknown individuals and large crowds.
• Ability to prioritize tasks while ensuring attention to detail.
• Must pass a security background check and drug test.

Responsibilities

• Assist passengers during embarkation and disembarkation processes.
• Coordinate with cruise line representatives and staff for logistics.
• Collect tickets and distribute promotional materials.
• Generate reports on passenger counts and sales.

Skills

Professional and friendly attitude

Ability to handle time-sensitive tasks

Ability to solve spontaneous problems

Strong communication skills

Ability to direct large crowds

Education

Valid, unexpired First Aid/CPR Certification

Valid US driver’s license

Job description

A local tour company in Ketchikan is seeking a Dock Representative to ensure smooth operations between cruise ships and tours. You will assist with passenger movements, answer inquiries, and manage ticketing. Ideal candidates should have strong communication skills, a clean driving record, and valid First Aid/CPR certification. The role requires working in various weather conditions and handling physically demanding tasks. Flexibility is essential as shifts may vary during the busy tourist season.