Seasonal Denison on Ice - Rink Manager

City-of-Deniso; Denison (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

City of Denison's Parks and Recreation Department seeks a capable administrator to assist the Recreation Manager, Recreation Supervisor, and staff with operations of the Denison on Ice Program. You will lead associate staff, manage general operations, and ensure smooth daily activities.

The role emphasizes customer service, scheduling support, safety compliance, and coordination with volunteers. The position requires high school diploma and cashier skills, with occasional evening/weekend work in

Qualifications

• Must have high school diploma/GED.
• Financial and cashier skills.
• Effective written and oral communication skills.
• Customer service experience is preferred.

Responsibilities

• Performs a variety of general management duties including overseeing program operations.
• Ensure legal waivers are submitted, kept, and recorded in a timely manner.
• Responsible for all transactions and financial reporting.
• Responsible for the opening and closing of the ice rink.
• Coordinate and lead ice rink associates and volunteers to ensure quality customer service.
• Assist with scheduling as needed.
• Enforce skating rules and rink procedures.
• Responsible for safety and compliance.
• Coordinate emergency response procedures and report incidents to supervisors.
• Collaborate with maintenance staff to keep the facility operational for customers.
• Ensure policies are followed by staff.

Skills

Financial and cashier skills

Customer service

Written and verbal communication

Education

High school diploma/GED

Job description

Responsible for assisting the Recreation Manager, Recreation Supervisor, and other staff as directed with various operations-related issues by performing a variety of professional, clerical, and technical duties relating to the management and general operations of the Denison on Ice Program. This includes taking a lead role over associate staff within the Denison on Ice Program.

ESSENTIAL FUNCTIONS

The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to demonstrate competence and satisfactory performance of these duties. Other duties may be required and assigned.

1. Performs a variety of general management duties including
2. Ensure legal waivers are submitted, kept, and recorded in a timely manner
3. Responsible for all transactions and financial reporting
4. Responsible for the opening and closing of the ice rink
5. Coordinate and lead ice rink associates and volunteers to ensure quality customer service
6. Assist with scheduling as needed
7. Enforce skating rules and rink procedures
8. Responsible for safety and compliance
9. Responsible for coordinating emergency response procedures
10. Reports incidents, customer and staff issues, and inventory needs to supervisors.
11. Collaborates with the maintenance staff to ensure the facility is prepared and operational for customers
12. Ensure proper policies are being followed from staff.

KNOWLEDGE SKILLS AND ABILITIES

1. Knowledge of pertinent laws and regulations in city government.
2. Must be self-motivated and capable of functioning effectively in an independent situation, while maintaining a sense of the overall goals in the Parks and Recreation Department.
3. Must have an appreciation and understanding of a customer service-oriented environment.
4. Regular attendance is an essential function of this position.
5. Ability to read and interpret policies, procedures, and proposals.
6. Ability to plan, promote, and organize basic ice rink operations.
7. Ability to establish and maintain effective working relationships with departments, staff, public, employees, and other associated organizations.
8. Ability to quickly count payments and ticket sales.
9. Ability to train, direct, and supervise the work of subordinate employees.
10. Ability to exercise independent judgment and make decisions in a dynamic environment.

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

MINIMUM REQUIRED QUALIFICATIONS

• Must have high school diploma/GED
• Financial and cashier skills
• Any combination of education and experience that results in acceptable proficiency levels in the above minimum qualifications and responsibilities
• Requires effective written and oral communication skills
• Customer service experience is preferred

PHYSICAL AND WORK ENVIRONMENT

The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor or Employee Services.

• Long periods of standing
• Nights and weekends
• Can work in cold temperatures