Seasonal Customer Service Specialist — Flexible Hours

Nordstrom, Inc.; Indianapolis (IN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Paid Time Away

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking a Customer Service Team Member in Indianapolis to deliver friendly service, resolve returns, support order pickup and process transactions accurately. You’ll mentor new hires on the register and help maintain a positive, team-oriented environment.

This role emphasizes trust, excellent communication, and a proactive approach to customer needs. Hours vary, including evenings and weekends, with opportunities to grow within store operations and loyalty program initiatives.

Qualifications

• Excellent communication and relationship-building skills.
• Experience with POS/register systems and multiple OS.
• Ability to train new hires and handle multiple tasks.

Responsibilities

• Provide friendly service and resolve returns.
• Process transactions accurately at the register.
• Assist with order pickup and inquiries.
• Mentor new employees on the register.

Skills

Customer service

Communication

POS training

Multitasking

Teamwork

Tools

POS systems

Job description

Nordstrom, Inc. is seeking a Customer Service Team Member in Indianapolis to deliver friendly service, resolve returns, support order pickup and process transactions accurately. You’ll mentor new hires on the register and help maintain a positive, team-oriented environment.

This role emphasizes trust, excellent communication, and a proactive approach to customer needs. Hours vary, including evenings and weekends, with opportunities to grow within store operations and loyalty program initiatives.