Seasonal Customer Service Pro

Nordstrom, Inc.; Atlanta (GA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement & PTO

Life Insurance & Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a customer-focused associate to deliver seamless service, handle returns and order pickup inquiries, and assist customers with transactions. The role emphasizes trust, empathy, and teamwork within a fast-paced retail environment.

You will train new hires on POS operations, collaborate with teammates, and uphold privacy and security standards while supporting store initiatives and customer loyalty programs.

Qualifications

• Excellent customer service and relationship-building abilities.
• Proficiency with POS systems and multiple operating systems.
• Clear, effective communication and interpersonal skills.

Responsibilities

• Deliver friendly service and resolve returns or pickup inquiries from start to finish.
• Troubleshoot customer concerns with empathy and a solutions-focused approach.
• Process transactions accurately using POS and store systems.
• Build relationships with teammates and contribute to a positive team environment.
• Protect customer information and ensure privacy and security.

Skills

Customer service

POS training

Communication

Team collaboration

Security & privacy

Job description

Nordstrom, Inc. is seeking a customer-focused associate to deliver seamless service, handle returns and order pickup inquiries, and assist customers with transactions. The role emphasizes trust, empathy, and teamwork within a fast-paced retail environment.

You will train new hires on POS operations, collaborate with teammates, and uphold privacy and security standards while supporting store initiatives and customer loyalty programs.