Seasonal Customer Experience Associate

Kohl's; Fontana (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Kohl’s is hiring for a role focused on delivering exceptional customer service at the point of sale. You will greet customers, ring up transactions, scan items and process payments while maintaining accuracy and speed to enhance the shopping experience.

You will also support inventory accuracy, assist in training new associates, and participate in daily service processes. This position requires flexible availability, including days, nights, weekends, and holidays, with a strong team mindset.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Greet customers, assist with products, operate cash register, scan items, and handle payments.
• Execute point of sale and service standards with courtesy and speed.
• Meet or exceed individual goals (credit, loyalty).
• Support inventory accuracy and merchandise disposition.
• Assist training of new service team members on POS procedures.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Age 16+

Flexible availability

Tools

Cash register system

Job description

Kohl’s is hiring for a role focused on delivering exceptional customer service at the point of sale. You will greet customers, ring up transactions, scan items and process payments while maintaining accuracy and speed to enhance the shopping experience.

You will also support inventory accuracy, assist in training new associates, and participate in daily service processes. This position requires flexible availability, including days, nights, weekends, and holidays, with a strong team mindset.