Seasonal Retail Sales Associate — Flexible Hours

Kohl's Illinois, Inc.; Papillion (NE); On-site; USD 18,000 - 23,000; Part time

Job summary

Kohl's is seeking a Customer Service Associate to deliver exceptional service at the point of sale and through customer service processes, ensuring fast, friendly, and accurate checkout experiences. You will help shoppers, manage transactions, and support inventory and store operations in a fast-paced retail environment.

The role emphasizes greeting customers, processing payments, and upholding Kohl’s brand standards with a team-focused, inclusive culture.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• Flexible availability for days, nights, weekends, and holidays.

Responsibilities

• Greet customers, assist with products and services, operate a cash register, scan items, bag merchandise and handle payments.
• Execute POS and customer service standards quickly and courteously.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy and POS processes.
• Assist in training new hires on service procedures and Kohl’s standards.
• Participate in daily service processes including register balancing and replenishment.

Skills

Excellent customer service

Verbal and written communication

Interpersonal skills

Multi-tasking

Flexible availability

Job description

Kohl's is seeking a Customer Service Associate to deliver exceptional service at the point of sale and through customer service processes, ensuring fast, friendly, and accurate checkout experiences. You will help shoppers, manage transactions, and support inventory and store operations in a fast-paced retail environment.

The role emphasizes greeting customers, processing payments, and upholding Kohl’s brand standards with a team-focused, inclusive culture.