Seasonal Retail POS & Customer Service Associate

Kohl's; Aspen Hill (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

WORK LIFE BALANCE

HEALTH & WELLNESS

SAVINGS & RETIREMENT BENEFITS

INSURANCE PROGRAMS

LIFE EVENTS

Job summary

Kohl’s is hiring a store associate to deliver fast, friendly service at the point of sale, greet customers, scan items, process payments, and help sustain store operations.

You will join a team focused on accuracy, efficiency, and customer satisfaction, with opportunities to participate in training, meet individual goals, and uphold Kohl’s brand standards. Flexible scheduling is available, including days and weekends.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Excellent customer service

Multi-tasking

Communication skills

16+ age requirement

Flexible availability

Job description

Kohl’s is hiring a store associate to deliver fast, friendly service at the point of sale, greet customers, scan items, process payments, and help sustain store operations.

You will join a team focused on accuracy, efficiency, and customer satisfaction, with opportunities to participate in training, meet individual goals, and uphold Kohl’s brand standards. Flexible scheduling is available, including days and weekends.