Seasonal Retail Sales Associate - Customer Experience Pro

Kohl's; Puyallup (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Employee discount

Health and wellness programs

Job summary

Kohl’s is seeking an energetic associate to deliver excellent customer service at the point of sale. You will handle transactions, assist customers, and support daily store operations in a fast-paced retail environment.

The role emphasizes accurate cash handling, product knowledge, and teamwork. Availability includes days, nights, weekends, and holidays, with benefits and growth opportunities at Kohl’s.

Qualifications

• Excellent customer service and ability to multitask with attention to detail.
• Strong verbal and written communication.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Engage customers by greeting them and assisting with products and services, operate a cash register, scan items, bag merchandise and handle payments.
• Execute POS and customer service standards with courteous, fast, efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy and merchandise disposition practices.
• Train new hires on service team processes and Kohl's brand standards.
• Participate in daily service processes (register/cash balancing, change orders, replenishing supplies).

Skills

Excellent customer service

Multi-tasking / attention to detail

Verbal / written communication

No retail experience required

Age 16+

Flexible availability

Job description

Kohl’s is seeking an energetic associate to deliver excellent customer service at the point of sale. You will handle transactions, assist customers, and support daily store operations in a fast-paced retail environment.

The role emphasizes accurate cash handling, product knowledge, and teamwork. Availability includes days, nights, weekends, and holidays, with benefits and growth opportunities at Kohl’s.