Seasonal Cruise Dock Coordinator

Princess Cruises and Holland America Line; Juneau (AK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Professional growth

Rewards program

Community service

Employee activities

Job summary

Princess Cruises and Holland America Line is seeking a Dock Representative in Juneau to support guest services across ships servicing Alaska. You will help coordinate tours, confirm numbers, and maintain safe dock operations.

The role requires one year of cruise-ship operations experience, strong communication, and the ability to work independently or as part of a team. Background checks are required.

Qualifications

• One year of experience with cruise ships from the port side of operations.
• Ability to work independently and as part of a team.
• Clear communication skills both verbally and in writing.
• Must be able to work 8 hours on your feet daily and meet ship deadlines.

Responsibilities

• Develop and maintain relationships with local vendors and Shore Excursion Managers.
• Interact with guests and ship personnel in a professional manner and confirm tour numbers on the docks.
• Ensure equipment is staged safely and ready for departures on time.
• Collaborate with supervisors to fulfill ship requests and bookings on the dispatch.

Skills

Customer service

Communication

Teamwork

Time management

Organizational skills

Problem solving

Job description

Princess Cruises and Holland America Line is seeking a Dock Representative in Juneau to support guest services across ships servicing Alaska. You will help coordinate tours, confirm numbers, and maintain safe dock operations.

The role requires one year of cruise-ship operations experience, strong communication, and the ability to work independently or as part of a team. Background checks are required.