Seasonal Credentials & Guest Services Intern

Penske Entertainment (IMS, INDYCAR, IMS Productions)

Indianapolis (IN)

On-site

USD 17,000 - 25,000

Part time

8 days ago

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Job summary

Penske Entertainment in Indianapolis seeks a Credentials Representative Intern for the 2027 season to support credential planning and distribution during May events, including the Indy 500. This seasonal, part-time role reports to the Credentials & Logistics Coordinator and offers hands-on event operations experience.

Responsibilities include credential processing, on-site guest service, organization of passes, and collaboration across departments to ensure smooth fan experiences for IMS,

Qualifications

Office experience and confidentiality are required.
Strong communication and written skills are essential.
Ability to work in a fast-paced, team-oriented environment.
Proactive, initiative-taking mindset is expected.
Organizational skills and multitasking ability are important.

Responsibilities

Assist with credential processing and on-site event support.
Deliver excellent guest service in person, by phone, and by email.
Organize and distribute credentials and parking passes to stakeholders.
Support credential requests, vendor packets, and related tasks.
Collaborate across departments to ensure smooth event operations.

Skills

Office experience

Confidentiality

Team-oriented

Proactive thinker

Communication skills

Adaptability

Professionalism

Organization

Diversity & inclusion

Align with values

Education

Relevant degree (pursuing)

Job description

Responsibilities include credential processing, on-site guest service, organization of passes, and collaboration across departments to ensure smooth fan experiences for IMS,

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