Premium Events Client Services Intern

Penske Entertainment - IMS; Indianapolis (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Penske Entertainment is seeking a Client Services Intern for the IMS Month of May events, including the Indianapolis 500 and Brickyard Weekend. You will assist with suite, club, and hospitality operations, fulfill client requests, and ensure premium service from pre-event prep to execution.

The internship runs January 2027–August 2027 in Indianapolis, with on-site responsibilities and collaboration across IMS, INDYCAR, IMS Productions, and MEM teams.

Qualifications

• Effective interpersonal skills and the ability to work in a role that requires clerical and organizational skills, as well as initiative and flexibility.
• Team-first outlook with the ability to build strong working relationships.
• Office experience preferred but not required.
• Advanced computer skills (Excel, Word, etc.).
• Attention to detail.
• High integrity and confidentiality.
• Proactive, innovative thinker who takes initiative.
• High level of professionalism.
• Organizational skills and ability to multitask.
• Strong verbal and written communication skills.
• Ability to adjust well to change in a fast-paced work environment and time constraints.
• Cultural competence and the ability to thrive in a diverse environment.
• Alignment with Penske Entertainment’s core values and standards.

Responsibilities

• Develop and maintain outstanding working relationships.
• Assist in the printing, packaging, shipping, and tracking of all hospitality, suite, vending/display, and client contractual elements.
• Provide support to the Client Services team for all IMS activities including special events.
• Maintain daily general office duties.
• Respond and communicate daily to the Client Services email inbox and phone lines.
• Assist with room set-up and tear down.
• Provide information and support to clients regarding their premium spaces on event days.
• Support the IMS Premium Services department with various tasks.
• Conduct suite and hospitality rotations to ensure customers' needs are met.
• Educate hospitality and suite guests on the facility, premium space offerings, and event schedules.
• Serve as an IMS brand ambassador and demonstrate enthusiasm for Penske Entertainment, our vision, mission, and values.
• Perform other duties as assigned by supervisor(s)

Skills

Interpersonal skills

Team collaboration

Office experience

Excel

Attention to detail

Professionalism

Communication skills

Multitasking

Adaptability

Confidentiality

Education

Undergraduate or graduate degree in Tourism & Convention Management or related field

Tools

Microsoft Office Suite

Job description

Penske Entertainment is seeking a Client Services Intern for the IMS Month of May events, including the Indianapolis 500 and Brickyard Weekend. You will assist with suite, club, and hospitality operations, fulfill client requests, and ensure premium service from pre-event prep to execution.

The internship runs January 2027–August 2027 in Indianapolis, with on-site responsibilities and collaboration across IMS, INDYCAR, IMS Productions, and MEM teams.