Credentials & Logistics Intern (IMS Season)

Indianapolis Motor Speedway; Indianapolis (IN); On-site; USD 17,000 - 28,000; Part time

Job summary

Penske Entertainment, owner of the Indianapolis Motor Speedway, is seeking a Credentials Representative Intern for the 2027 season in Indianapolis, IN. The role supports credential planning, processing, and on-site event coverage during the Month of May and Brickyard Weekend.

You will collaborate across departments, deliver top-notch guest service, and assist with credential sales, distribution, and related projects while gaining hands-on experience in a fast-paced motorsports environment.

Qualifications

• Office experience preferred, but not required
• High integrity and confidentiality
• Team-first outlook with peers (#oneteamBIGdream)
• Proactive, innovative thinker who takes initiative
• Strong verbal and written communication skills
• Ability to adjust well to change in a fast-paced work environment
• High level of professionalism
• Organizational skills and ability to multitask
• Cultural competence and the ability to thrive in a diverse environment
• Alignment with Penske Entertainment’s core values and standards

Responsibilities

• Develop and maintain outstanding working relationships
• Deliver a positive first impression for IMS guests whether in person, over the phone, and/or via email
• Assist with the public sale of credentials for the Month of May and Brickyard Weekend
• Perform necessary organizational functions like laminating, alphabetizing, and other duties as assigned
• Organize and distribute credentials and parking passes to internal and external stakeholders
• Undertake seasonal projects including, but not limited to, media releases, vendor credential packets, internal credential requests and golf cart permits
• Respond and communicate to credential requests and inquiries daily; provide guidance, analysis, and solutions, as needed
• Educate customers about the different benefits and levels of access provided by various credentials
• Assist with the design and creation of credential access boards
• Assist with fulfilling credentials and parking passes for IMS vending/display clients
• Become proficient in the IMS point of sale software (SCORE)
• Other duties as assigned by the supervisor

Skills

Communication skills

Team player

Initiative

Organizational skills

Adaptability

Professionalism

Confidentiality

Interpersonal skills

Attention to detail

Diversity & inclusion

Education

Tourism & Convention Management, Event Management, Sports Management, Marketing, Public Relations

Tools

SCORE POS

Microsoft Office

Job description

Penske Entertainment, owner of the Indianapolis Motor Speedway, is seeking a Credentials Representative Intern for the 2027 season in Indianapolis, IN. The role supports credential planning, processing, and on-site event coverage during the Month of May and Brickyard Weekend.

You will collaborate across departments, deliver top-notch guest service, and assist with credential sales, distribution, and related projects while gaining hands-on experience in a fast-paced motorsports environment.