Seasonal Credential Ops Associate — SoCal NYE 2026

Insomniac Holdings, LLC; San Bernardino (CA); On-site; USD 17,000 - 28,000; Full time

Job summary

Insomniac Holdings, LLC is seeking a Credential Staff member to support credential operations at events in California. You will greet staff, check government IDs for entry, and work with management to resolve issues quickly while maintaining security and accuracy.

This role emphasizes proactive problem solving, attention to detail, and the ability to coordinate with teams across departments. You will also assist with administrative tasks and help inventory and transport credential materials to

Qualifications

• Extremely organized with a keen eye for detail.
• Thrives under pressure while multitasking.
• Strong verbal and written communication skills.
• Motivated with an 'Everything is possible' attitude.
• Proactive problem solver with sense of urgency.
• Professional interaction across all levels and de-escalation skills.
• U.S. work authorization required; visa sponsorship not offered.

Responsibilities

• Act as the first face of Insomniac for staff check in
• Check government issued IDs to ensure proper identification of all personnel entering site
• Promptly solve issues that arise by utilizing resources and clear communication
• Proactively seek out errors in credential uploads and fix them before staff arrival
• Act as a key-holder for the credential office, ensuring safety and security
• Assist in administrative tasks as needed
• Ensure materials get inventoried and transported back to warehouse

Skills

Organized

Multi-tasker

Communication skills

Problem solver

Professional interaction

Safety awareness

Work authorization

Job description

Insomniac Holdings, LLC is seeking a Credential Staff member to support credential operations at events in California. You will greet staff, check government IDs for entry, and work with management to resolve issues quickly while maintaining security and accuracy.

This role emphasizes proactive problem solving, attention to detail, and the ability to coordinate with teams across departments. You will also assist with administrative tasks and help inventory and transport credential materials to