Seasonal Client Support Specialist — Flexible Schedule

Jackson Hewitt - ETF; Palmhurst (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full-time & Part-time positions

Flexible Schedule Options – Work that\

Work Lotto

Low-cost benefits (healthcare, dental,

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Advancement opportunities

Employee referral program

Medical & Prescription benefits

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt - ETF is seeking a Seasonal Client Support Associate to act as the friendly face for clients visiting our offices. You will deliver excellent service, confirm appointments, and help maintain client engagement while actively recruiting new talent in local shops and events.

Ideal candidates have strong communication abilities, comfort in a fast-paced retail setting, and a willingness to learn and grow within a customer-focused role.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Regularly visit local shops, events, and community locations to drive brand awareness.
• Leverage local market knowledge and social media to recruit new talent.
• Provide essential client support, confirm appointments, and follow up with clients.

Skills

Strong interpersonal and communication

Retail experience

Basic computer proficiency

Customer service experience (preferred

Willingness to learn and grow

Job description

Jackson Hewitt - ETF is seeking a Seasonal Client Support Associate to act as the friendly face for clients visiting our offices. You will deliver excellent service, confirm appointments, and help maintain client engagement while actively recruiting new talent in local shops and events.

Ideal candidates have strong communication abilities, comfort in a fast-paced retail setting, and a willingness to learn and grow within a customer-focused role.