Seasonal Client Experience Specialist

Jackson Hewitt - ETF; Alamo (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full-time and part-time positions

Flexible Schedule Options – Work that"

Work Lotto

Low-cost benefits (healthcare, dental,

vision)

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt - ETF is seeking a Seasonal Client Support Associate to warmly welcome clients, confirm appointments, follow up with prospects, and share marketing materials to keep clients engaged during wait times. This role focuses on delivering excellent service in a friendly, customer-focused environment.

As an on-site ambassador, you will visit local shops and community events to raise brand awareness, recruit talent, and grow a local talent pipeline using your market knowledge and social

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Visit local shops, events, and community locations to drive brand awareness and recruit talent.
• Leverage local market knowledge and social media to expand reach and build a talent pipeline.
• Be the friendly face for all those who visit our offices and provide essential support, ensuring exceptional client experiences.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer literacy

Customer service

Willingness to learn

Tools

Troubleshooting

Job description

Jackson Hewitt - ETF is seeking a Seasonal Client Support Associate to warmly welcome clients, confirm appointments, follow up with prospects, and share marketing materials to keep clients engaged during wait times. This role focuses on delivering excellent service in a friendly, customer-focused environment.

As an on-site ambassador, you will visit local shops and community events to raise brand awareness, recruit talent, and grow a local talent pipeline using your market knowledge and social