Seasonal Client Support Associate - Flexible Hours

Jackson Hewitt; Brockton (MA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Flexible schedule

Opportunity for advancement

Training & development

Employee discounts

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and deliver exceptional service in a fast-paced retail setting. You will engage with clients, distribute marketing materials, and help maintain a smooth, welcoming environment in our offices.

The role emphasizes strong communication, reliability, and a willingness to learn and grow with opportunities for advancement within the organization.

Qualifications

• Strong interpersonal skills and effective communication are essential.
• Experience in a fast-paced retail environment is preferred.
• Basic computer literacy and problem-solving abilities are required.

Responsibilities

• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients and visitors.
• Engage with clients to keep them engaged during wait times.
• Be the friendly face for Jackson Hewitt offices and provide essential support.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Customer service experience

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and deliver exceptional service in a fast-paced retail setting. You will engage with clients, distribute marketing materials, and help maintain a smooth, welcoming environment in our offices.

The role emphasizes strong communication, reliability, and a willingness to learn and grow with opportunities for advancement within the organization.