Seasonal Client Support Specialist — Flexible Schedule

Jackson Hewitt - ACC; Village of Clyde (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Full/Part-time options

Flexible schedules

Work Lotto

Low-cost benefits

Teladoc

Identity protection

Corporate discounts

Tax training/PTIN reimbursement

Referral bonuses

Tax education

Advancement opportunities (referrals)

Job summary

Jackson Hewitt - ACC is seeking a Seasonal Client Support Associate to warmly assist clients in our office locations. You will confirm appointments, follow up with customers, and distribute marketing materials to ensure a smooth client journey.

This entry-level role welcomes diverse backgrounds; strong communication, basic computer skills, and a customer-first attitude are key. Your work will contribute to outstanding client experiences and team success.

Qualifications

• Strong interpersonal and communication abilities are essential.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and troubleshooting skills are expected.
• Customer service or sales background is a plus but not required.
• Demonstrated willingness to learn and grow in a role focused on customers.

Responsibilities

• Engage with clients and provide friendly, helpful service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged while they wait.
• Support team goals by delivering accurate information and guidance.
• Represent the company professionally in office settings.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - ACC is seeking a Seasonal Client Support Associate to warmly assist clients in our office locations. You will confirm appointments, follow up with customers, and distribute marketing materials to ensure a smooth client journey.

This entry-level role welcomes diverse backgrounds; strong communication, basic computer skills, and a customer-first attitude are key. Your work will contribute to outstanding client experiences and team success.