Seasonal Client Success & Support Associate

Jackson Hewitt - ACC; Town of Cheektowaga (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedules

Advancement opportunities

Training & development

401k with Company Match

Earned Wage Access

Teladoc

Descripción de la vacante

Jackson Hewitt - ACC is seeking a Seasonal Client Support Associate to greet customers, answer questions, and provide assistance in our offices. You will actively engage with clients, confirm appointments, and help maintain a welcoming environment.

This role offers opportunities to distribute marketing materials, follow up with clients, and keep customers engaged during wait times. Full-time and part-time positions with flexible schedules are available, with training provided to support growth

Formación

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Conocimientos

Interpersonal skills

Communication skills

Customer service

Retail experience

Willingness to learn

Basic computer proficiency

Descripción del empleo

Jackson Hewitt - ACC is seeking a Seasonal Client Support Associate to greet customers, answer questions, and provide assistance in our offices. You will actively engage with clients, confirm appointments, and help maintain a welcoming environment.

This role offers opportunities to distribute marketing materials, follow up with clients, and keep customers engaged during wait times. Full-time and part-time positions with flexible schedules are available, with training provided to support growth