Seasonal Client Support Specialist – Flexible Schedule

Jackson Hewitt - ACC; Buffalo (NY); On-site; USD 20,000 - 32,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are–

Job summary

Jackson Hewitt - ACC is seeking a Seasonal Client Support Associate to warmly assist clients in our offices and ensure exceptional service. You will engage with clients, confirm appointments, and support marketing efforts while maintaining a friendly, efficient environment.

Ideal candidates will have strong communication skills, a willingness to learn, and the ability to thrive in a fast-paced retail setting. Apply today to join a team that values client satisfaction and growth opportunities.

Qualifications

• Strong interpersonal and communication skills required.
• Experience in a fast-paced retail environment preferred but not required.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.
• Prior customer service or sales experience is preferred, but not required.

Responsibilities

• Engage with clients and be the friendly face in the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support team with day-to-day tasks and contribute to a positive client journey.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service

Job description

Jackson Hewitt - ACC is seeking a Seasonal Client Support Associate to warmly assist clients in our offices and ensure exceptional service. You will engage with clients, confirm appointments, and support marketing efforts while maintaining a friendly, efficient environment.

Ideal candidates will have strong communication skills, a willingness to learn, and the ability to thrive in a fast-paced retail setting. Apply today to join a team that values client satisfaction and growth opportunities.