Seasonal Client Support Specialist - Fast-Paced

Jackson Hewitt; Athens (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Work Lotto

Low-cost benefits

Teladoc (full household access)

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to provide friendly, customer-focused service at our offices. You will engage with clients, confirm appointments, and assist with follow-up communications and marketing materials.

This role emphasizes building relationships and delivering a positive client experience in a welcoming environment. Join the team to develop your skills in a fast-paced retail setting with opportunities for advancement and access to training and development

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is a plus, but not required.

Responsibilities

• Interact with clients to provide friendly, helpful service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal communication

Retail experience

Basic computer skills

Customer service

Willingness to learn

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to provide friendly, customer-focused service at our offices. You will engage with clients, confirm appointments, and assist with follow-up communications and marketing materials.

This role emphasizes building relationships and delivering a positive client experience in a welcoming environment. Join the team to develop your skills in a fast-paced retail setting with opportunities for advancement and access to training and development