Seasonal Client Support Specialist — Flexible Hours & Perks

Jackson Hewitt - CLP; Seekonk (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions

Job summary

Jackson Hewitt - CLP seeks a Seasonal Client Support Associate to be the friendly face for visitors in our offices, delivering exceptional client experiences and providing essential support. You will engage with clients, confirm appointments, follow up with prospects, distribute marketing materials, and keep clients engaged during wait times.

The role emphasizes strong communication in a welcoming, customer service-oriented environment with opportunities for growth and advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide excellent service.
• Confirm appointments and coordinate scheduling.
• Follow up with past and potential clients to maintain relationships.
• Distribute marketing materials to clients and staff.
• Keep clients engaged during wait times with friendly assistance.

Skills

Interpersonal skills

Retail experience

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - CLP seeks a Seasonal Client Support Associate to be the friendly face for visitors in our offices, delivering exceptional client experiences and providing essential support. You will engage with clients, confirm appointments, follow up with prospects, distribute marketing materials, and keep clients engaged during wait times.

The role emphasizes strong communication in a welcoming, customer service-oriented environment with opportunities for growth and advancement.