Seasonal Client Support Specialist

Jackson Hewitt - GBY

Decatur (GA)

On-site

USD 19,000 - 25,000

Full time

4 days ago

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Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are:

Flexible Schedule Options - Work that

Job summary

Jackson Hewitt GBY in Decatur, GA is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices. You will engage with clients, confirm appointments, and help with everyday inquiries to ensure smooth visits.

This role emphasizes excellent communication, willingness to learn, and the ability to thrive in a fast-paced retail environment. We offer flexible scheduling, training, and opportunities for advancement.

Qualifications

Strong interpersonal and communication skills.
Experience in a fast-paced retail environment.
Basic computer proficiency and ability to troubleshoot.
Prior customer service or sales experience is preferred, but not required.
Willingness to learn and grow in a customer-focused role.

Responsibilities

Engage with clients and confirm appointments.
Distribute marketing materials and keep clients engaged during wait times.
Follow up with past and potential clients and provide essential support.
Act as the friendly face for all visitors and deliver excellent client experiences.